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Please answer the following questions. Responses may be as short or as long as you would like.
What do you believe makes good customer service?
Other than The Burger Freak, where is your favorite place to eat and why?
A customer has called and is complaining that we forgot to put an item in their take-out order. You took the order and clearly remember that the customer did not ask for the item originally. How do you handle this complaint?